Terms and Conditions

Effective Date: January 17, 2025

Welcome to Gemstone Glows. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully to understand your rights and obligations when engaging with us.

1. General Information

• These Terms and Conditions govern the use of our website and services, including all transactions made with Gemstone Glows.
• Our registered business address is 9266 S M 37, Buckley, Michigan (MI), 49620.
• For inquiries, please contact us at:
  • Phone: (231) 269-3058
  • Email: contact@gemstoneglows.com

2. Use of the Website

• By using our website, you confirm that you are at least 18 years of age or have obtained parental consent to use our services.
• You agree to provide accurate and complete information when placing orders or registering on our website.
• Unauthorized use of this website, including attempting to access restricted areas, is strictly prohibited.

3. Products and Services

• All gemstones and products are subject to availability. We reserve the right to limit quantities or discontinue items without prior notice.
• Product descriptions, images, and prices are presented as accurately as possible. However, we do not guarantee that all information is error-free.

4. Payment and Pricing

• Payments must be completed at the time of purchase using accepted payment methods available on our website.
• All prices are listed in USD and are subject to applicable taxes and shipping fees.
• We reserve the right to adjust pricing at any time without prior notice.

5. Shipping and Delivery

• Orders are shipped to the address provided during checkout. Gemstone Glows is not responsible for delays caused by incorrect or incomplete shipping information.
• Delivery timelines are estimates and may vary due to external factors.
• Shipping costs and details are provided at checkout and are non-refundable unless otherwise specified.

6. Returns and Refunds

For information about our return policy, please refer to our Return Policy page or contact us directly.

7. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Gemstone Glows and is protected by copyright laws.
• Any unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

8. Limitation of Liability

• Gemstone Glows is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Our liability is limited to the value of the transaction with the affected customer.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Changes to Terms and Conditions

• Gemstone Glows reserves the right to update or modify these Terms and Conditions at any time without prior notice.
• Continued use of our website and services after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the state of Michigan, and any disputes will be resolved in accordance with local jurisdiction.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Phone: (231) 269-3058
• Email: contact@gemstoneglows.com
• Address: 9266 S M 37, Buckley, Michigan (MI), 49620

Thank you for choosing Gemstone Glows. Your trust and satisfaction are our priorities!

Payment Policy
Effective Date: January 17, 2025

Welcome to Gemstone Glows. We are committed to providing a seamless and secure payment process for our valued customers. Please read our payment policy to understand the terms and procedures that apply to all transactions conducted with us.

1. Accepted Payment Methods

At Gemstone Glows, we accept the following payment methods:

• Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
• Online Payment Platforms: PayPal, Apple Pay, and Google Pay.
• Bank Transfers: Available for large or custom orders (subject to approval).

All payments are processed securely to ensure the safety of your financial information.

2. Payment Terms

• Payments must be completed in full at the time of purchase.
• For custom or bulk orders, a deposit may be required, with the remaining balance due before shipment.
• Orders will only be processed and shipped after payment is successfully received and verified.

3. Currency and Pricing

• All prices are listed in USD and are subject to applicable taxes and shipping fees.
• Gemstone Glows reserves the right to update product pricing without prior notice. However, the price displayed at the time of purchase will be honored.

4. Taxes and Fees

• Purchases may be subject to state and local taxes based on the shipping destination.
• Any additional fees, such as customs duties for international orders, are the responsibility of the customer.

5. Security and Privacy

• Our payment process is encrypted and complies with industry-standard security protocols to protect your sensitive information.
• Gemstone Glows does not store credit card details on our servers.

For more information, please review our Privacy Policy.

6. Failed or Declined Payments

• If your payment is declined or fails, please contact your financial institution or use an alternate payment method.
• Orders with unresolved payment issues may be canceled after 48 hours unless otherwise arranged.

7. Refunds and Chargebacks

• Refunds are processed according to our Return Policy and will be issued to the original payment method.
• Chargebacks initiated without contacting Gemstone Glows to resolve an issue may result in restricted access to future purchases.

8. Payment Assistance

If you encounter any issues or need assistance with your payment, please contact us immediately. Our team is here to help ensure a smooth transaction process.

Contact Information

For questions or concerns about our payment policy, please reach out to us:

• Phone: (231) 269-3058
• Email: contact@gemstoneglows.com
• Address: 9266 S M 37, Buckley, Michigan (MI), 49620